How does direct billing with travel insurance work in Crete?

As main providers for leading international travel insurance companies, there is no need to pay by cash or card for covered services: the cost of medical treatment is billed directly to your insurance provider.

What if my travel insurance company is not in the list?

If your travel or private insurance provider is not listed, enter your policy details or upload your policy document in our coverage checker. Our team will verify eligibility and assist you immediately.

Mention Facility Name

If you contact your insurance company for a reference number, please mention our facility’s name — it makes your case faster to process.

If you do not find your travel or home insurance company in our lists, do not hesitate to contact us and we will give you all the necessary information.

Pay & Claim Documentation

For the pay-and-claim procedure we will provide all the documents and information you need to have the cost of your treatment reimbursed quickly and easily.

Upon arrival at the medical centre, please have your valid policy and passport with you.

Terms and conditions of the insurance companies might change during the season.

Insurance Coverage

We work closely with leading travel insurance providers, which means your treatment may be fully covered.

Let us help you confirm your coverage quickly and easily.

Check your insurance status

Check your insurance status here!

Select your country and insurance company to receive an instant determination of your coverage terms.

Name

Email

Country

Insurance company

Insurance not in the list?

Just upload your insurance file, type your insurance name in the field below and send — we will check it for you.

Insurance company (if not listed) or policy details

Insurance policy (optional, max 10 MB)

Terms

Mention Facility Name: If you contact your insurance company for a reference number, please mention our facility’s name — it makes your case faster to process.
Unlisted Providers: If you do not find your travel or home insurance company in our lists, do not hesitate to contact us and we will give you all the necessary information.
Pay & Claim Documentation: For the pay-and-claim procedure we will provide all the documents and information you need to have the cost of your treatment reimbursed quickly and easily.
What to Bring: Upon arrival at the medical centre, please have your valid policy and passport with you.
Policy Updates: Terms and conditions of the insurance companies might change during the season.